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Checkpoint Software Helpdesk

Checkpoint Software Helpdesk

We’ve updated our support experience to better serve you. Our portal now provides dedicated access for both our ItemOptix and HALO software platforms. You’ll also notice a new look, we’ve transitioned our branding on this page from red to purple to match some updated branding.

ItemOptix Support: Access the ItemOptix Support portal for our latest software solutions.

Legacy Support: Access the HALO Support portal for our legacy HALO software and Field Service inquiries.

Featured portals

  • ItemOptix Checkpoint Support

    Welcome! You can raise a request for ItemOptix Checkpoint Support using the option below or by email iosupport@checkpt.com

  • Checkpoint HALO Support

    Welcome! You can raise a Checkpoint HALO Support Ticket here.

    NEW tickets should be submitted by clicking on the 'Report an Incident' link below or by emailing us at halosupport@checkpt.com.

Suggested forms

  • Report an Incident in ItemOptix Checkpoint Support

    Having trouble with your RFID solution? Submit your trouble tickets here

  • Report an Incident in Checkpoint HALO Support

    Having trouble with Halo? Submit your trouble tickets here

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